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Terms and Conditions

How to Order

You can order directly from our website by following the instructions thereon.
Payment is taken on a secure server by Paypal – to ensure that your details and credit card information are kept safe.

Shipping

UK Mainland – £2.99
All orders to Europe and The Rest of the World are calculated on weight with a maximum charge of:-
Europe – £25.00
Rest of the World – £45.00

How to pay:

When you order from our website your payment details are taken by our payment gateway provider, Paypal. Your full payment is required with the order.

If you wish to order by email please provide a telephone number so we can call for your credit or debit card details (please do not email your payment details to us).

If you wish to pay through your credit or debit card you may do so through Paypal without having a Paypal account.

We have established a secure position by using Paypal instead of our own payment gateway to process online card payments, which is why when you buy from us you leave our site and go through Paypal where your order is processed.

All we hold are your order and contact details; this measure has been taken to ensure your financial safety in the event our website is hacked.

Dispatch of goods:

We aim to process every order within 24 hours of receipt. During busy times of the year and weekends there may be unavoidable delays. Please allow at least four working days for delivery in the United Kingdom and at least one week for overseas.

Returns:

Please advise of any damage or shortages in delivered goods within 24 hours of their receipt.

Refund policy:

You have the right to cancel within seven days of your contact with us or seven days from receipt of order, unless the goods have been especially made for you. If you return the goods unopened (other than their outer packaging) or unused we will refund you the cost of the goods. This is only applicable to private consumers and not for business clients.

We reserve the right to alter products details and prices at any time.